Very disappointed in the lack of customer service. I walked in at 6:10 and the high school receptionist did not even know what a foil was. I then proceeded to explain in more detail what I was looking for. She said we don't do colors 2 hours before we close (they closed at 8). I had missed the cut off by 10 minutes. I proceeded to ask if you could please get me, there was absolutely no one waiting and one stylist had someone at her chair. She went to the back to ask. In a few minutes she comes out and says it's our policy that we don't do colors after 6. There was at least 1 probably 2 stylist in the back not with a client but they couldn't help me! That is the reason there is no one in that salon ever and the very reason I am giving this terrible review. The stylist couldn't even come out to tell me she didn't want to color my hair. She sent the high schooler.... nice management.