They were rude when I went in for a man's haircut with a preset appointment. They also do not know lengths on their clippers. I always get simple haircut, I.E - generally a #6 ran through my head with the sideburns shortened. They were unable to identify lengths when I asked how much shorter a #5 vs a #6 was. Now, like I stated in my beginning post, my biggest issue was the attitude. They charge $20 for a boy's haircut, and I feel like they should treat their customers better. I have received better haircuts and service from, well anywhere. By far the worst haircut I have had. I left before it was finished.