I needed an African- style ensemble immediately, and Amy and her sister helped me right away! They were so pleasant I had to give them a hug! Yes, someone is ready to help you 24 hours!!!!! I thought it was a typo, but I called first and Amy verified. I suggest you call first also, but someone will be there for you within 5 minutes! Amy even altered the dress for me on the spot, and people LOVED and COMPLIMENTED it and the BEAUTIFUL head wrap all day!!!!! Thank you ladies! God bless you and keep you!!!!! Also, blessings to the lady who was getting her hair braided! 5 starsâââââ