Only went there once when the shop was first opening. I have extremely long hair and was looking for a simple trim. The employee spent the entire time complaining about how ugly my hair is and telling me what I need to stop doing.
This was the first time I had gotten my hair cut in 3 years because I had my hair shaved for a brain surgery. I was extremely nervous to go in and have my"new" hair trimmed after being bald for so long. After thirty minutes of her complaining about my "hideous" hair, I finally stopped responding and defending myseld. I was absolutely appalled and embarrassed at the nerve of this employee, tipped her, and never went back.
Her trim job was terrible, also, which was the cherry on top of the situation.