Beauty Brands Salon Spa Superstore

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2.9 Google Review

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8410 Church Rd, Kansas City, Missouri, 64157, United States

(816) 415-0740 www.beautybrands.com

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Google Reviews

Maria Dawes

Jan 23, 2018

Asked for an overall brown and told the stylist prior to starting that my hair pulls red. She didn't listen, my hair pulled red and I started crying at the finished product. She then went to "correct it" and now my hair is black. I left the salon bawling and then still made me pay $50 for the product. Not to mention it took 3.5 hours and freezing in the salon. UPDATE 1/23: After speaking with Corporate (contacted via Twitter), I got my refund. They had one of the managers reach out to me and when I asked why she allowed me to walk out of the salon crying, she said she tried to call me later that day but I never received a call. Regardless, I did get my money back which was the right thing to do, so I'm changing my review from a 1 to 3.

Dragana Stevanovic

Feb 12, 2018

Worst Hair Salon Ever! My mom went in for a color & cut and they ended up burning her scalp and forehead. She left in tears and in a lot of pain because her scalp was so painful.They were very unporfessional and rude. Her stylist was Brianna and she was very unprofessional, rude and totally careless. She totally ruined my mom’s hair and didn’t even apologize. The manager didn’t seem to care at all either, she just said that there was nothing she could do about it. Avoid this place at all cost. They will only ruin your hair and not feel bad about it at all. This place has Horrible Customer Service with the worst hair stylists. They need to be shut down.

BECKY DEWEY

Jan 5, 2018

I could not have been more pleased with my time with Kaitlin Q. last night. She took plenty of time for my consultation and we arrived at a plan! My hair looks and feels gr8! I would definitely book her again and recommend her!

Beth Anne

Nov 3, 2017

I've had hit or miss experiences at this salon. I had a fabulous stylist once but she never works on days I'm able to go. My last couple visits have been disappointing. I had an appointment for my daughter that they called and changed times/stylists at the last minute because the stylist was running behind. That was fine, but we still had to wait a considerable amount of time when we got there. The new stylist didn't wash my daughter's hair, talked her out of the cut she wanted and didn't do any kind of styling. It really seemed she was just in a hurry and trying to cut corners and was a waste of money. My personal last couple appointments were also rushed and not worth the money at all. I could get the same thing at Great Clips. I likely won't be back to this location.