I went here to get my hair darkened, (I have blonde) but a wanted light brown, with some highlights at my part. The stylist didn't listen to me and kept interrupting me when I tried to explain what I wanted (had even brought pictures!) Then she slapped a chestnut colored dye all over my head and...lo and behold, my hair came out almost black. She knew it wasn't what I wanted as she was washing it out, and kept saying "Well, it will fade over the next few days.." It hasn't. And I didn't want to get my hair done so that it could fade into what I wanted. I wanted it right the first time. Will never go back to this place again. Sticking to Salon 21 or Bitterroot Salon from now on.