Sugar Salon Downtown

Claim Salon

4.4 Google Review

Direction Bookmark

314 N Last Chance Gulch #103, Helena, Montana, 59601, United States

(406) 443-0088 www.sugarforhair.com

Read our guidelines for reviews

Write a Review

Be the first to write a review.

Reload

Google Reviews

Amy Carr

Jan 19, 2018

I love sugar salon. I have been going there for years, Cayla Clark is my stylists and she always does a great job. We love to play with fashion colors on my hair, she always gives me a scalp massage and offers hot tea. I would definitely recommend sugar for your hair!

Melissa DiGiovine

Dec 21, 2017

This was the single worst salon experience I've ever had. Veronica Soth was my hairdresser. Upon arrival at my appointment I was greeted in a rush by the hairdresser and was told we needed to get started because they were a little behind today. So she was in a rush, and boy did she let me know about it. I was first 'scolded' for having thick hair, and it was remarked upon how much longer that would take. Strike one I guess. I was then asked if I had already washed my hair that day, seemingly in the hopes that she would be able to skip that step. When I replied that I hadn't, she responded "I guess we will have to shampoo it then", before she rushed me over to their very uncomfortable sink. It being apparently unbearable to wait for hot water, the hairdresser proceeds to wash my hair with ice cold water. May I add it was 2 degrees outside. So after I was good and freezing, she rushed me back to her chair to begin the cut. And what an apt word it was for I felt like I had become a piece of meat at a butchers. She rammed her comb into my scalp countless times, hitting my ears and shoulders in the process. Again, she was in a hurry, and she made sure I knew it. She then sprayed my hair with more and more ice cold water as the cut went on. As I sat there freezing, I became very envious of the hot tea the other hairdressers had gotten for their clients; if only I had been offered one. I might add at this point that this woman had said almost nothing to me thus far, as she hacked away at my head. Only once to remark about a piece of hair at the back of my head that was longer than the other side. "This piece is way longer. Man this piece is so much longer, did you realize? Did you not notice that?". Uhhhm, I apologize I guess? After more silence, now appreciated so as not to be shamed for the back of my head any longer, she finishes the haircut with a trim of my bangs. As she pulls them forward she unceremoniously states "These are crooked. Do you cut your own bangs?." I say no and she responds "Do you want me to cut them crooked?" ....... I say no, I would love you, a hairdresser advertising as a professional, to cut them straight please. Sigh. After this the cut is finally over, she then gives the most pathetic attempt at "drying" my hair with two minutes under a hood and 30 seconds of diffusing. She then takes off my cape and heads to the counter without a word, making sure to let me know just how much contempt she has for me. She then charges me $60 for the worst hour of my life, again without a word. Swipes my card and then just turns around and leaves. Saying. Nothing. So out I walk into the 2 degree weather, in silence, and with wet hair.

Veronica Soth

Jan 31, 2018

I would like to respond to the review posted by Ms. DiGiovine. In my opinion, Ms. Di Giovine's "review" is not merely an attempt to share an unhappy experience , she goes beyond that, turning her "review " into a personal attack, making many incorrect assumptions about my intentions . I'm sorry Ms. DiGiovine's experience with me at Sugar Salon did not meet her expectations. I care about the experience that each and every client who visits the salon has. I have a history of exemplary customer service in Helena spanning over 20 years. Her statements are not consistent with that history nor my reputation as a stylist in Helena . Ms. DiGiovine 's defamatory account of her visit is not only over exaggerated and grossly inaccurate, but much of her account is completely fabricated. Again, while I am sorry Ms. DiGiovine's visit did not meet her expectations, I believe my history and reputation as a stylist in Helena best represents what customers can expect from me when they see me at Sugar Salon or anywhere else.

Ronda Rainey

Dec 12, 2017

It was nice and relaxing. Very nice people.

Abigail Brown

Dec 21, 2016

I LOVE this place! I personally never wanted to pay a salon price for my hair cuts, but I had a Downtown Helena gift card & I finally had to get the new balayage hair coloring. My stylist, Cayla Clark, really got to know what I wanted & did the best cut & color I've ever had! Their BB hair products are amazing & I'm definitely sold on getting my hair done their for life!