Workers name is kaitlyn. I called in to ask about getting highlights done 3 hours before this location is closed and was told that they stop doing them after a certain time last i knew you offer a service and that service says nothing about not being able to have done after a certain time. Kaitlyn's reason was that they normally have only 2 on after 530 and cant spend that much time with someone and tells me it can take hours to do ive seen it get done and it dont take hours she then tells me it takes 40 mins to cut hair and i know thats a lie cause if they took that long someone would be fired Im sorry who's the one thats paying you to work to keep your doors open last i check it was the customers no need to argue with one on the phone. Very disappointed with supercuts