I was taken in right away, which was great. However, after I left for my nephew's wedding in Virginia, I realized the owner Maggie had cornrowed a lot of the braids that were suppose to be individual braids and some of my hair was left unbraided. I called to let Maggie know I was not happy, she didn't offer a refund or to re do any braids. She did apologize after I told her that I was unhappy a second time. I sat there for 5 1/2 hours, was charged $120 and gave a $10 tip. Unfortunately, I will not be going back.