I first went to Salon Toujours following a botched extension job done at a salon in the city. I didn't realize what a terrible job the previous salon had done until I went into see Farida and she started removing the extensions from hair -- it took hours; turns out they had given me pre-used extensions (gross) and the bonds they had used left residue all over my hair, making it incredibly difficult and damaging to remove them. Luckily, I went to the right place! Farida spent basically an entire afternoon removing the extensions, re-doing my color (looked great), and putting in new Hot Head extensions, which is the brand used by the salon -- they are incredibly light weight, soft, and I don't even notice they are in. I absolutely love my extensions and don't think I could survive without them at this point! So grateful to Farida and every other staff member for their caring and diligent work. They are so talented and total life savers!