I was hesitant to leave a review but I came in with dark brown hair that hasn't been touched in about 6 months as far as color and asked for a few highlights to add dimension. I was gearing towards golden caramel/honey. After the service was done, I noticed the color was all over but the salon was dim so I couldn't determine the turn out. She didn't offer to show me the back. My fault for not looking harder. I got home to my hair RED ORANGE and super uneven. The worse part that broke my heart was the it was FRIED! I have been keeping it healthy and it was pure straw. I contacted the stylist right away and she nice to offer to darken it up but I was so scared with how damaged my hair was! I went to another salon and luckily they fixed it so I was back to what I came with originally, a little more health from the hell it went through, but I had to cut off a few inches and now I am in recovery mode from how much my hair was damaged. Ive had highlights done many times but never had I gone through such an experience. Hate writing bad reviews but this caused me $75 to ruin my hair and then another $150 from another salon to repair and Im back to square one with hay like ends :((((