I went in there going to get a nice, nice flat iron because I’m natural and haven’t straighten my hair in months. I asked the lady to make sure she put heat protectant on my hair and the lady was being very stingy with it only put two sprays on my nice soft juicy kinky curls. After she did my hair it looked really good and I kept it in for about a week and a half but I washed it out recently and now my hair is now extremely damaged and my curl pattern is totally gone and my curls are sad. I am trying to help a fellow natural chic. Be careful who you let touch your crown.