the most horrifying experience of my life, i went to this salon for a dye and highlights,they had me in the salon for a period of seven hours , they didn't just burn off all my hair, they also left my head full of scabs and in pain. When i went back to the salon to speak to someone in charge i was confronted by the salon manager who wasn't just disrespectful and rude towards me stating that "I got what i asked for," she also came across in a very threatening matter and told me they are not going to fix it nor return my money. When i once again asked in a very polite manner for the name of the owner, they refused to divulge the information. I urge anyone who is reading this,PLEASE DO NOT GO TO THIS SALON.... i do not have any personal issues nor do i work for a competing salon....I am a hard working customer who just wanted a specialist to take care of me, unfortunately the least these people are is PROFESSIONALS.