Ulta Beauty

Claim Salon

3.7 Google Review

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4733 Commercial Dr, New Hartford, New York, 13413, United States

(315) 768-7864 www.ulta.com/stores/new-hartford-ny-309

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Google Reviews

Haily Ralph

Jan 19, 2018

I had an amazing experience with Mallory! She is mindful of people's budget! And shares tips and tricks so that you don't look like a fool!! I absolutely adore her!!! Thanks Mallory!!

Kayla B

Apr 20, 2018

Have nothing in stock in the store, employees are rude and mostly drugstore products.

Maggi Rodriguez

Apr 12, 2018

I am giving UTA a 1 star because they are still posting on my credit report that I owe money which in fact it is zero balance. Twice they have told me it'll be corrected but nothing yet!

Shannon A

Aug 27, 2017

Generally speaking, I love Ulta! This particular store is a bit behind the times, has mostly drugstore brands, doesn't have a wide selection and seems to have a sizable clearance area. On top of that, the staff don't seem interested in assisting customers, until they are ready to walk out the door...not sure if this is due to poor management, lack of training or the associates no caring. I went in, hoping to find some nail polish, lip sticks, eye shadows and other items; when I did finally get some assistance, the associate took me to an area I had already looked in (nail polish) and kept showing me the exact opposite of what I was looking for. If you have cool undertones, find another store. This one will have nothing for you. The associate who was assisting me didn't seem to know or understand what I was talking about, when I said "I need a good color for cool skin undertones...nothing too warm." Again, not sure if it's lack of training, lack of knowledge or the management of this store hiring folks without much know how. Normally, when I go to an Ulta store location, the staff is friendly, helpful and knows something about the products...or know enough about skin, hair, nails...etc to assist customers with varying needs (if not, they find someone who does). This Ulta is just a subpar, discount cosmetics store.

Pam Beesly

Aug 28, 2017

Majority of the staff is rude. They don't greet you when cashing out (nor do they say goodbye), nor are they helpful. They have an apparent "I'm better than you" attitude. Better off shopping online - your online shopping cart can't make rude remarks to you while cashing out & it's certainly easier to find items online.