I’ve been going to celestial since I was a kid and I loved the salon and I’m really upset I have to leave a review that’s not so great but my last 2-3 experiences kind of sucked. I came to Vinny who always used to do my hair amazing because I had been out of the salon for 4 months. I told him I wanted exactly what I usually get, but just less chunky because it looked funny when I put my hair up. He finished my hair within 20 minutes and considering I have A LOT of hair I was a little surprised. I trusted the process but when I saw my roots following the blowout… they were still completely black. I tried to say something about how dull it was and how there was little to nothing in my hair for him to be charging me $310. He said he sees it and I said whatever maybe it’s just me. I go home and my dad says to me “just a blowout today? You need ur roots done.” It kind of crushed me because I love getting my hair done so I called back and said I really wasnt happy with how much I paid for how little was done it looked kind of funny because my hair is heavily highlighted and than Vinny got on the phone and said he can put in “a few foils” if I really need it but that he thinks it’s fine and to sit with it to get used to it. It just felt really unprofessional because of how many times I voiced I was unhappy with $310 for what looked to me like an incomplete partial balayage. I did not come back in and just decided to live with it. A few weeks later I have an event and want my hair blown out, I have curly hair and Katie does my blowouts beautifully so I booked a blowout 2 weeks in advance. They call me 3 days ahead and say katie is out sick, I completely understand things happen but I asked if anyone else could blowout curly hair well, i am assured the new stylist I was given does an amazing job yet walking out, my hair was a mess and it took twice the amount of time it takes katie…. I had to fix it at home, I paid $60 for this blowout as well for me to hate it…. I had a few bad experiences but Katie is amazing with hair and Vinny can do a good color I just had a bad experience. The picture was my roots the day of the appointment, not at all a “nightmare”, just not worth the $310 I paid, his excuse was that this was a trending look, it may have been "trending" but it isnt what i asked for