I called in the late morning and was told that he could cut my hair at 3:00 the same day. I arrived 15 minutes early, but was told by another customer (who was already waiting) that he was still waiting for his 2:00 appointment. When I asked the owner when he thought I'd be seen, he just nodded towards to the other person waiting and gruffly said that he was ahead of me. When I told him that I had an appointment with him at 3:00, he basically shrugged me off.
I had taken time off of work and he left me hanging. I told him that I'd never go back.