Kreme of the Krop

Claim Salon

3.2 Google Review

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109 S Warren St #1, Syracuse, New York, 13202, United States

(315) 299-2412 www.kremeofthekropbooking.com

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Google Reviews

Kaila Brown

Mar 31, 2018

I posted this review on Yelp earlier. I just want the business owner to see it and address the complaints and issues that clients are having and posting about. So, after researching the reviews for this salon, I decided to give it a chance. A lot of reviews were negative and described the salon as unprofessional. Well, I didn't want to agree with the reviews, but I am sorry to say that I have to agree with those negative reviews. I am supposed to have an appointment right now, but when I arrived to the office building that it is supposed to be in, the person at the front desk said that this salon is no longer there. I was confused and checked to see if I missed whether the address changed. Nope. The address is the same as the place I arrived to on the website, google, google maps, etc. Weird. I tried to call the number on the website, which is the number that I used to call and book the appointment before. The phone number is unreachable or out of service for some reason. So, I'm pretty upset because I really need to take down my weave and need a haircut. I also feel bad for the business owner, because she just lost a client, and this is how she is going to lose many clients if she doesn't improve the very things that people complain about in their reviews. She knew I had an appointment, why didn't she try to contact me if something was wrong?

Brittany Kennedy

Nov 20, 2017

She was very unprofessional. She was acting like she didn’t wanna be there. She brought her child to an 3.5hr process and all her attention was on the kid. She braided my hair wayyy to tight. When she was bleaching my frontal she didn’t even try to match it to my skin tone so it was to dark. And she cut my frontal to short. Don’t recommend this place again.