The "R" is for rude. My daughter showed up 10 minutes late for an appointment for cut and blow dry because we are from out of town and did not think that the salon was so far away from where we are staying. Although that is our fault, she impatiently scolded my 18 y/o daughter for being late and told her that she would only trim her hair but not blow it dry. I asked her if she could just blow it dry and forego the trim because that would save her 10 minutes, and she said that she "could try." My daughter wears her hair in a blunt cut just below the chin, and any professional stylist should be able to wash and blow her hair out in 25 minutes or less. I have personally blown my daughter's hair out in less than 10 minutes when it was even longer than it is now. I thanked the lady who doesn't need our business and went down the street to Sassy & Co. where walk-in's are welcome, and the owner is super friendly.