I went in on friday of last week not realizing school started on monday. The shop was packed to say the least. The stylist (all of them) that they hardly came up for air. They were curtious ,friendly, patient and kind.i dont know the stylist name that is acting manager, but she certainly held the fort down so to speak. I returned on monday to cut a little more off,and she took me right in. Cut my hair some more and was so pleasant to chat with. She deserves that pisition and would represent Great Clips with up most customer service. I hope when i go back for another cut,that she will still be there,doing a fantastic job for you all. My name is Fran Keith and i will be back. Thank you for letting me voice my opinion. Have a great day!