The Hair Basin

Claim Salon

5.0 Google Review

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539 E Plaza Dr, Mooresville, North Carolina, 28115, United States

(704) 230-4187

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Google Reviews

amber sawyers

May 3, 2018

I went in for a simple loose beach wave on March 31st & came out with a 1980â€™s tight perm...Ella the stylist...promised she would take care of me & give me what I wanted. I told her not to give me tight curls but kept insisting she had been doing hair for 35 years & to trust her. I had beautiful hair before, it is now ruined. I have to treat it daily/nightly. This place is so unprofessional. When comforted with my complaint the owner (Laurie) agured with me telling me my hair wasnâ€™t falling out so it wasnâ€™t damaged but yet wanted me to sign a disclaimer stating they were not responsible for any damage that may take place upon trying to â€œfixâ€ my hair because they promised to give me free service until I was happy & my hair was healthy again. I have never been so upset or miserable with my hair & a business in my life. This is the only place my daughter had ever been for a haircut so they knew me. So to be treated with such disregard is disgusting. Lesson learned I guess but my hair is stuck like this. Beware if they mess up they have too much pride to admit or fix!

Mary Snyder

Apr 2, 2018

Dalton has done my hair for 2 years now and I'll follow him whenever he goes. Not just an excellent stylist. He knows exactly what you desire. mary

Rick 2386

Oct 11, 2017

Great hair cut, the staff is very professional and nice. The place is always clean and neat and does their best to accommodate you if your in a hurry.

Remey Duncan

Aug 17, 2017

Beautiful place, I stopped in as a walk-in and had a great experience! The salon is GORGEOUS and comfortable, my stylist was very nice, and she cut my hair exactly as I wanted it cut- she made sure to ask plenty of questions before she started and kept checking in along the way to make sure I was pleased with the length, etc. I left very relaxed, happy and satisfied with my cut!!