Grooming Lounge

Claim Salon

3.5 Google Review

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11009 Carolina Pl Pkwy, Pineville, North Carolina, 28134, United States

www.groominglounge.com

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Google Reviews

Cartier GS

Oct 21, 2017

This place is low standard. So here is some context, this is my first time coming here. We walked in and there was a barber available so I had my wife sit. I carefully explained to the barber, I want a shape up not a cut. Pluck the hair out and Shape it up. First thing he does is pull out clippers and start cutting. I tried stopping him but he was adamant that he knew what he was doing. At the end of the service it was completely wrong. Then he proceeded tho tell me what he thought I wanted. Moreover I was looking at the pricing sheet on the wall,which stated the prices of all the services and he charged me way more. Bottom line customer service is horrible and prices are inconsistent. If you don't know how to cut that type of style, you should say that upfront. Plus if the customer tells you what tho dio and you don't understand,its probably best you verify. I will pay a high price for a good haircut, but I feel I paid an astronomical high price for a terrible hair cut. I'm never coming back and I wouldn't recommend this place.