My experience happened several years ago but I have not been back since.We are a family of five and I was new in town and I decided to try it out. When we went in they were in a different room and when they saw us they shut the door with out saying a word to us because they were celebrating something. They new from when I called to schedule that we were new. When they finally came out they proceeded to cut my daughters hair. Another customer came in to get her haircut and she was cussing up a storm. My daughter at the time was in second grade and not one person cared. They made me feel I was not welcome and I never went back which is a lost for them since we have three girls. I make sure to let everyone know that outsiders are not welcome there.