Studio Chic Hair & Nail Salon

Claim Salon

2.8 Google Review

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1920 Portage Trail, Cuyahoga Falls, Ohio, 44223, United States

(330) 928-2200

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Google Reviews

m bia

May 17, 2017

Firstly, as others have said they do not answer the phone. My husband owns a business and runs the business line to his cell phone in order not to miss a call when he isn't in the office and thus I have no understanding for a business who chooses to run all their calls to a voicemail. Furthermore after leaving five messages none of them were returned. I physically went there to schedule an appointment but by the time I made it they claimed to have no availability before my groupon for their service expired. I explained to the stylist that I would be willing to part with portions of the service in order to not pay more money on top of the groupon price. She assured me that she could work with me and that it shouldn't be over 25-30 dollars extra to get the full service of the groupon but we would discuss all that before she got started on my hair. On the day I arrived we again had the discussion about what services I was willing to part with in order not to exceed the coupon I had already purchased. I received half a head of highlights rather than the full which is what the coupon was for. She did a nice job on the hair but once it was time to pay she instructed the owner to charge me an extra 25 dollars any way. If I knew that I'd be paying the extra I'd have just gotten the full service. I felt that it was the most unprofessional experience I have ever had with a business. Enough so that this is the first time I've felt compelled to create a google account simply to leave this review.

Mylan Nguyen

Sep 8, 2012

They're both very nice people. I got a color here once and extensions put in another time. They gave me a lot of attention and were fun to talk to. I will be back to get my hair fixed bc its a wtf situation happened to it.

Ilian Jimenez

Jun 8, 2013

They never answer the freaking phone. They require you to make an appointment and never answer the phone?? I called 7 times. Then my husband went there and arrived 3:45, knowing they close at 4pm as stated in their website, and the place was closed. He knocked the door, someone came and he was told that they close 4ish. Very unprofessional. Stay away

Varsha Saha

May 15, 2016

I went there for a balayage and hair cut and what they did was nothing short of horrible. My hair looks rusted and the highlights is definitely not balayage. I wouldn't suggest anyone to go for a highlight here.