Disappointed in the lack of patients with a child. My daughter has only had 1 other hair cut in her life, which I mentioned to the stylist as I picked my daughter up to sit her in the chair. She wasn't keeping her head completely still which I imagine would be a rather common occurrence that stylist have had to deal with. The stylist and was very short with my daughter, getting rather aggravated , though my daughter still kept smiling through it. When the stylist said to my daughter, "you see these scissors, if you don't keep your head still, you will make me cut myself". I get it, really, but was that exactly necessary? I spoke up and said, "you know sitting still isn't exactly easy for a 3 year old". At that point, the stylist then changed her whole attitude, was super nice to my daughter and talkative. I took her to great clips because its fast and convenient and they experience all ages demographics daily. My daughter had a great time there for her first hair cut, I thought this would be the same. I had planned on getting my hair trimmed while we were already there, but cancelled after that experience! Will not return.