My hair stylist is out of commission for a long time, so I was looking for someone new. I read great reviews for this location, but none for the lady I happened to get. I was desperate before my birthday vacation for a trim. I showed a picture of an idea of what I wanted, told her I understand I can't make my hair do it, but the shape I liked. I told her I have curly/frizzy and really thick hair, she had it available to play with for a bit to get an idea of what it was like, but didn't. She stated, "So were really not taking much off are we?"
About 15 or so minutes later, I hear "Uh oh." My heart stopped. She ended up cutting most of my mid-back length hair, she thinned it in a way that emphasizes the frizzyness and I have a very clear mullet if I'm not careful about my styling. I'm two months out and heart broken about how long it will be before I can enjoy my hair again. The layers are so short, it will probably be a year or more.
No I realize this is just one experience and she could have had a bad day. Maybe I should have talked more, whatever. In the end, when I asked the price because she hadn't mentioned it all, she said, well, I have to charge you for a new hairstyle, we did give you a full new look and it took longer than an hour. Okay, but you said "So we're just doing a little trim" and then "Uh oh" and I'm dealing with it for a long time now.
The two stars was for good parking and easy online booking.