I went in for my usual hair cut. I have color-treated hair so I asked my cosmetologist not to use heat with my hair, wash with cold water etc. So, she washed and cut my hair just fine... she asked me how I styled my hair and I told her I prefer as much volume as possible but then she pulled out a flat-iron and told me the instructor told her to straighten my hair. I was hesitant but agreed if she added a heat protectant. So she flattened my my hair, I assumed she would add volume after, but she asked me how I liked it, as if she was finished styling. My color was ruined by the heat from the flat-iron, and I had told her I preferred my hair volulumized so I was very confused that she thought squishing my hair was even an option. I told her I didn't like my hair straightened and she got very upset and defensive with me. This made me upset as I've never had a problem with the cosmetologists at this location before. The whole experience was very distressing and now I have to reapply color to my hair.
