JCP Salon

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3.0 Google Review

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7804 Abercorn St, Savannah, Georgia, 31406, United States

(912) 355-4000 stores.jcpenney.com/ga/savannah/salon-savannah-ga-2060.html

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Google Reviews

Doreen Godbee

Jan 13, 2018

From previous experience the stylest was above average. However; I showed up for my last appt and stylest had left sick and I was not called. I was set up with another stylist. I found this out after waiting at the front for over 5 min while the employee that was closest to me was checking her phone. I asked why no one called me and she had no answer. I rescheduled and stressed to call and NOT reschedule with someone else if stylist called in sick. I called to be sure, before I left to go to the new appt, that she was coming in. Guess what? She called yesterday and said she was not coming. Did I get called? No! Salon not currently being managed well at all. My time is valuble too. Very irritated

Joan S

Oct 4, 2017

This is my first ever review, but I though y’all should be warned before coming here..... I honestly wanted to give Jeda (the one who did my dreads) a chance because I was tired of there only being one main woman in Savannah that does dreads. I had actually put a lot of high hopes that she would deliver but sadly she didn’t. It took her forever to do the basic retwist portion which was understandable If u were being thorough but when it finally came to her styling she butchered it so horribly. I showed her a basic picture of me with a bun.Not only did she not style the hair the way I had it in my picture but her lose bun didn’t even last 20 minutes. It had took her about 4 times. the edges were all out and frizzed like she forgot about them and still she had the audacity to charge me full price. It wasn’t even my hair they messed up. The lady in the chair beside me was getting her hair dyed and layered I guess. I looked over and noticed nothing but dead ends and blocky color application but said nothing. She came back 15 minutes later for them to redo the whole thing. I’m guessing she saw the poor quality to. And to top it off I let her do my eyebrows only for her to wax off a whole half inch off the left but not the right. She also arched one but not the other and even though I told her to redo it it still looked a hot mess. The customer service was ok but I’m not paying for you to be nice and mess up my eyebrows and hair. I’m paying for the service you’re providing. All in all I will never be returning back here

Charisse Brown

Dec 27, 2016

I always have always had wonderful experiences with Sophia at the JCP Salon. She's an awesome beautician with wealth of knowledge about maitaining healthy hair. It's evident that ultimate goal is to ensure that her clients are satisfied with the services she provides. The Salon needs a new face lift and it needs to be cleaned. The stylists keep their stations neat and clean. However, the ceiling if beyond filthy. The chairs at the shampoo bowls are uncomfortable. They are chairs that you would normally see behind a desk They aren't appropriate chairs for the shampoo bowls.

Leian Hector

Aug 31, 2018

Great service

Kelly Livingston

May 16, 2012

I came it for a highlight and cut. Had a picture of the color highlights I expected and the cut. She said that would be possible. She ended up coloring my hair, then washed it, then put highlights in it. I looked awful. Of course she said it was my fault, that I wanted the woman in the picture's color. No I stated I said "highlights". I then I had to teach her how to cut my hair. When I got home, the cut was uneven and the where she attempted to fix my hair by highlighting it...it was not done right. dark roots were where the highlights should have been placed. now my hair is blonde on top, dark on the bottom. She did help make it right by only charging the minimum, but I would say this. I have been going to get my hair done professionally for 13 years. I've went to many different hairstylists/colorists due to my traveling career, so I understand how important it is to have good communication with the stylist. But I would not recommend going there if you expect to be amazed...in a good way. I walked out of there after 4 1/2 hrs...and it should have taken at the most 2. I'm a stickler with time management and explained I had to be out by no later than 4. I wasn't even able to flat iron my hair because of poor time management on her part. I was pretty miserable with the result. Try at your own risk.