Christine Lord is a joke. If I could have given her no stars I would have. I made a appt with her on Nov 6 to have my hair done for my birthday on Nov 14 at 10am. I live a hour away from her. I get there a few mins early and wait till 10 and go to her door. I said I'm your 10 appt she says I don't have a 10 o'clock appt. I said her is the text you sent me. She says I don't want to see that and she said she can't cut my hair today. I have plans for tonight and this weekend and I'm left with no hair cut because of her. I understand people make mistakes but, she should have worked me in and at least said she was sorry. All she could say was I made a mistake, no the mistake was mine for coming to you. And NO I did not have a Groupon!