I have gone here for over 4 years and was happy with the service for the most part even send people here I am not a complainer but when I'm spending my money for something specific that's what I expect to get. That's not what I got this time and this is not the first time getting a style I did not ask for, to add insult to injury when I contacted them a week later to Explain how tight my head was and making sores it was taken very lightly. I dont play about my hair or edges needless to say I had them box braids for one week before I had to take them out waisted my money. And it is now 3 weeks later an have yet to have anyone from the shop check on how things went. I am a loyal dedicated customer but do not take lightly to being underlooked or ignored when a situation occurs. I dont look for deals unless you jacked me up the last time and I tip accordingly.