Ulta Beauty

Claim Salon

4.2 Google Review

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6710 Papermill Dr NW, Knoxville, Tennessee, 37919, United States

(865) 330-9743 www.ulta.com/stores/knoxville-tn-760

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Google Reviews

Renee Haynes

May 15, 2018

TERRIBLE! I was in the store for almost 3 hours. It was obvious I was struggling and needed assistance. NOT ONE employee asked if they could help me. NOT ONE - the entire time! Then, as if my experience wasn't already bad enough, the girl who checked me out had no personality and barely spoke to me. I have always LOVED Ulta. I will NEVER go in that particular location again and I'm seriously considering never giving my business to ANY Ulta again - period! The staff used to be very friendly and knowledgeable. All I saw were a bunch of young girls who couldn't wait until closing time. Young girls are perfectly fine as long as they know their products and how to treat and work with customers! I will tell others all of this! I have SEVERAL friends who shop there - for now anyway!

Ashley Jarrett

Jul 24, 2018

Amazing staff!!! I went in last week and cant lie I was a little nervous but once I walked in everyone made me feel so great and they were so nice and helpful..I didn't feel uncomfortable at all & I will definitely be back!!!

Caytie Wilkes

Aug 2, 2018

Doesn't carry Alba Botanica skincare which I thought was weird but otherwise a great selection! Friendly staff as well.

Meagan Allmon

Feb 28, 2018

Jenny did my hair at the salon. She did amazing! Not only was she friendly, suggested services that i really needed, and showed my how to do my style the correct way she also stayed after the store closed to make sure everything was the way it should be. She’s my new full time stylist!

Meghan Klein

Jun 26, 2018

Wonderful selection, fantastic service. If you know something is available but it isn't carried in store, it can be ordered and shipped to you in store or with a voucher.