I've been three times, every time with the same stylist and every time she did a great job. It helped that I explained exactly what I wanted and expected, throughout the process. It helped her give me the best possible experience. KA
The girl I went to sucked at cutting then I got someone else to re-cut it at Tangles solon and they sucked to, So I cut it myself and now it looks great! She also dyed it to dark for me. ( I got a red brown and ti was to red)