I tried to book a nail appointment. Forget it! I was told it would be ONE YEAR because their nail tech is "...like super busy and like really booked up." What??? Then when I asked why they would even advertise nail service, the person hung up on me. Wow! Glad their current customers love them, I doubt they'll get any new ones with that person answering the phone.
UPDATE: Wow! Interesting take on the conversation. If I truly berated, yelled and allowed my vitriol to leave a review (which makes no sense) why did your manager call me back later, apologize and offer me an appointment on Wednesday, which I declined. Maybe you need to get your facts straight before YOUR vitriol answers honest, truthful reviews.