Great Clips

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4.4 Google Review

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3614 SW H K Dodgen Loop #Ste E, Temple, Texas, 76504, United States

(254) 771-0222 www.greatclips.com/salons/1070

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Google Reviews

Craig Wilson

Apr 29, 2018

I've been coming here for years and they always do a nice job of cutting hair. Stephanie and Alex have been here a while and they are consistent with my hair cut every time. I like that they keep the style you like on file in the computer so that you don't start over each time. Use the app to check in ahead of time. It's pretty accurate most of the time. They offer senior pricing on Wednesdays, so take that into account! It gets busy at certain times: right before a holiday, weekend before first day of school, etc. Update: Ben is an awesome styler!!

Savan Bhakta

May 8, 2018

AVOID THIS PLACE AT ALL COSTS!!!! I went here to get a haircut earlier today and had one of the worst experiences of my entire life!!! Ben is the person who cut my hair and not only did he do a terrible job but he also ripped me off by charging me twice (see attached photo)! I asked for a simple #2 fade (taper) on the back/sides with an inch off the top using scissors and Ben managed to screw it up badly!! He did not talk or ask me any questions throughout the entire haircut and seemed to be in a hurry just to get me out despite there being no one in the lobby waiting. He did not fade my hair at all and then afterwards he said "I did my own custom design in the back" without even asking me first if it was okay. It's extremely uneven and so bad that it can't be fixed so now the only solution is for me to wait until my hair grows back. Then he decides to tell me to keep the top the way it is despite me wanting it to be thinned out since I have extremely thick hair. I paid using a gift card that allows for $9.99 haircuts and Ben had no idea what he was doing when he was checking me out so he swiped my gift card twice thus charging me double. I took a look at the receipt, saw the mistake, and confronted him about it and he proceeds to argue with me saying that he only charged me once and that my gift card balance is $89.91. I calmly tell him that no it isn't and that he has charged me twice since it shows my gift card balance as $79.92 (original balance was $100) and I show him the 2 charges which are clearly indicated on the receipt. The receipt also indicates $9.99 cash back but I did not receive any cash back since Ben did not even realize he made a mistake until I confronted him about it. He still keeps arguing and finally after a few minutes realizes his mistake. He tries to go to the computer/cash register to fix it but is unable to do it so he calls the other stylist (Bee) who also is not able to fix the mistake. They both proceed to tell me that I have to wait until the manager or owner comes in so I end up waiting about 15 min. for the manager to come back. The manager has to call corporate to figure out how to fix the mistake and finally I receive the money back. The manager then offers me coupons for $8.99 haircuts as if that will remedy the entire situation. Not only does Ben need to learn how to cut hair but he also needs to be taught a lesson in customer service and how to properly treat people instead of arguing with them when he is the one who made a huge mistake! This place does not even deserve 1 star and I will avoid coming here, or any other Great Clips locations for that matter, from now on!!!

Karyl Fisk

May 15, 2018

Stopped in yesterday to get my hair cut, read some of the reviews and decided to try it out. The staff was wonderful, everyone spoke to me as soon as I walked in. Daniel cut my hair and was awesome. He was very friendly and did a great job on my hair. Will definitely go back

Luis Garza

May 2, 2018

Good folks. They cut my hair right, no real gripes. Online check in is the best. Keep in mind happy hour can get waaaay busy

Jennifer Rogers

Mar 19, 2018

I requested Stephany based on other reviews for a female haircut & style. Would be 5 stars BUT: I checked in with Stephany and asked for a shampoo and cut. I didn’t get the shampoo—she forgot. When she pulled the hair tie from my hair she threw it away accidentally; I wasn’t given another one. When she grabbed a clip to pin my hair up to begin cutting it the hair clip broke and the spring from it flew out and hit me directly in my open eye. My eye was watering the entire time, it’s still tender now 2 hours later. She had said “oh my gosh! I’m so clumsy today!” and that was it. When she asked about the cut, towards the end, I asked “is it too late to ask for another inch off?” She said “no, not at all!” then cut my bangs and took off the shroud & said she’d be the one to check me out. Didn’t take off the extra inch of hair. The haircut itself is not bad at all—not high end salon quality, but pretty darn decent for a walk-in $14. But holy cow what a horrible experience overall