I was very disappointed with the end result of my hair after having Michella highlight it. It is now over-processed & it was so healthy before this visit. My hair has just grown back in from Chemo last year & was new baby hair, now it's like straw. I told her I only needed a "bang trim" & she said she needed to "shape up the top"...we even discussed how I'm trying to grow my hair long again like pre-Chemo & yet she chopped the heck out of my hair...it is SO short now. Why would anyone do that when you tell them you are growing it out? My left side is just chopped & so thin and before I went there, my hair was thicker and easier to style. So very disappointed...