I went there for a couple of years, I had haircuts and color. My haircut girl was great but my color girl was very inconsistent. The first time she colored my hair she did a great job. After 4 or 5 times she did my hair, you expect them to remember a little bit or at least for them to have it written down. The last time she colored my hair, I had to go back twice. I know I am very particular with my hair but who isn't. She was not giving me at all what I wanted. So I went back one more time and she wouldn't do it anymore so they sent me with someone else. What I was disappointed about is that the manager never gave me the benefit of the doubt. They assumed she was right and I was wrong and after the other girl was done with my hair, which she did great, the manager told me that the next time I came back, they would charge me $190 (regular $120). Needless to say I never went back and neither did my friends. They lost 3 clients for someone's pride.