Called and left a message for an appt, I was called back a few minutes before they were open for business. I have small kiddos, so timing as important. They were able to get me in for the exact time I needed. The service is amazing, Teresa and Allysa both worked on my hair and were kind, professional and it was great to see the entire place work as a team. I love my hair, cut is seamless, highlights are just what I wanted and the color they use has great gray coverage. So glad to have found this place, not surprising it is bustling, full of energy and the staff acted like family towards one another. Great place and I am definitely going back. Thank you Mid City I have found my new salon.