Hair Cuttery

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3.2 Google Review

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12208 Fairfax Towne Center, Fairfax, Virginia, 22033, United States

(703) 273-8911 locations.haircuttery.com/va/fairfax/12208-fairfax-towne-center.html

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Google Reviews

Jared Steele

Jan 27, 2018

For my entire life, I always go to places where I can get a haircut for cheap. I always, always, always have low expectations - somehow Hair Cuttery surpassed my lowest expectations. I probably wouldn't write this review if this was an isolated case; however, as I looked around, the look on everyone's face told the same narrative as mine "what the ____ did they do to my hair". Understandably, there's a language barrier - so I very clearly told the guy what I wanted - "take a little off the top, more off the sides, so I can part my hair kinda like this". I visually showed him where the part is, and with my fingers, how much to take off. I came out looking like Dewey from Malcolm in the Middle. Maybe this is a wrong assumption, but I'm confident a drill seargent in the U.S. Army would do a better job. This guy was just like "yeah I know what you want" and started chopping away. I'm not complaining because this is like 1/2" too short or whatever else some overly-picky people want to complain about. It's about ignoring any and all requests just so you can fill more people in your seats and "churn & burn". How does take a little off the top and more on the sides so I can do a comb over translate into using a #5 and giving me a buzzcut? HOW? Should I have pulled up a picture instead? Should I have opened up Google Translate and told him that way? There literally is nothing, nothing that represents what I asked for, not even remotely. Trust me, you are better off just not going in. I'm likely the only customer who is frustrated enough to actually say something. HR/Marketing of Hair Cuttery - make my day and copy and paste a resolution text accompanied with a number where I can complain to just like you do with every other negative review.

Ardy S

Dec 23, 2017

Horrible experience. Took my mother here, the “stylist” didn’t even remotely listen to what she wanted. Save your money - go elsewhere. Amazing this place is still in business.