Hopefully the pictures can be seen...
Asked for my hair to look like a picture of hair that was a rich red/brown with copper highlights. The owner said She could do it. I turned out hideous. I have a purple halo, 1.5-2" of my hair is thepurple shade, then it goes to an array of different colors, one being pink... I text her that I hated it, she told me to come in. As soon as I got there, she was on the attack. She first insisted it looked exactly like the picture, it's just the lighting I was in. She grabbed the swatch, bent down by my face,shaking it,asking if I had chosen the swatch. I had after asking her if it would make my hair look like the picture. This is her job... If you tell me a swatch will make my current hair color turn out like I want, I will trust you know what you are doing.
I can't believe how in unprofessional Jess was, she did this with another patron sitting right next to me, asked her employee if it was the same color, like the girl would say no to the owner, berating me in the chair, bent over me like a naughty child, with her voice elevated.
I asked her to cancel my subscription and she said she already had. Apparently, she had planned to have a disagreement before I even got there.
I wouldn't recommend going there. First time I so happy but second time....nightmare. Here are some lovely photos to show how they so don't match.