I have been using this salon and have had a stylist that I have loved for over a year. My regular stylist moved away and I had to see someone else today. I wasn't impressed. I won't be going back. My old stylist who I will forever miss gave me a head massage while washing and drying my hair, charged me the amount listed on the web site (imagine that!) and always listened to me and did what I wanted. Today I got a quick wash, and my hair was barely dried to the point where water was running down my face and neck during my cut. I asked for an A line bob, longer in the front. This shouldn't be a particularly hard cut to do. It's really common. I got a bob that isn't longer in the front that makes my face look rounder. I am getting married in 6 weeks. This is not ok. Also, it came out way longer on one side and when I pointed that out the stylist disagreed with me, then looked and decided I was right and fixed it. I asked her how much my normal highlights would cost with a cut and she quoted me 50% more than my regular stylist charged. The service I got today is equivalent to going to Walmart or Supercuts. Not ok for a more upscale salon that charged me $5 more than the website lists and what I have been getting charged for over a year. I am beyond upset. Let's also not forget that she burned my neck, and wasn't particularly friendly. Folks, if you are going to spend $40 or more to get your hair cut, go somewhere that is worth it. There may be other people there that I would love, and I considered calling them, but I have decided it isn't worth the hassle. You should not have to fight to be treated fairly and get what you paid for.