Total Looks by Chantal Salon Boutique

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4.4 Google Review

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909 112th Ave NE #Suite 105 Studio 17, Bellevue, Washington, 98004, United States

(206) 459-2466 m.vagaro.com/TotalLooksbyChantal/about

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Brianne Goree

May 5, 2018

She is the most caring person I've met in the hair industry. She really listens to what you want and creates a masterpiece better than your imagination. She really knows her stuff and I felt I could trust her with my hair and I'm so glad I did! Her products are natural and organic and works well with people who have sensitive skin/scalps like mine. I have always wanted blond in my hair but was always turned down because people were afraid to try it on my type of hair saying it was not possible. But Chantal said she could do it, and she delivered, better than my expectations. I now refuse to go to any other person to get my hair done, I Am So Satisfied with the results, and if there were more stars I would give her more

Catherine B

Feb 9, 2018

I previously wrote a highly positive review of Chantal and her services, and I'm sad to say I feel inclined to change that review now after feeling ripped-off, berated, blamed, and offered extremely poor follow-up care. I had hair extensions installed by Chantal to cover up thinning and bald spots I have on my scalp from a hair loss condition, to make my hair look natural. While the work always seemed well-done at first, the extensions had continuous problems within only a week or two, when they should've lasted a couple months. They were coming loose or completely falling out weeks before they should've needed any maintenance, despite me personally taking excellent care of them, and following all instructions. When I contacted Chantal about these problems, she chose to make false claims about what she'd originally told/offered me, became extremely defensive of her work, insisting that it couldn't possibly be her fault, and blamed me for the problem. She has been rude and curt with me every time I bring up an issue. Now, having spent $1,300 in two months simply trying to fix and maintain eight strips of hair, and having had two of them fall out since the last fix a week ago, she seems no longer willing to help me and will only do a different type of extensions for another $1,500. I know that because of my hair loss, I don't have extremely easy hair to work with, but considering Chantal's insistence that she's worked with the same hair loss condition in other clients and "never, ever had these problems before", I know it's not just my thin hair. But rather than making an effort to address whatever problem is causing my extensions to fail so quickly so that I can be happy with them, she always immediately jumps on the defensive, and goes on and on about how it is in no way her fault (even though I haven't accused her of any such thing), instead pinning the blame on me. It's my opinion that if you're going to charge someone that much money to install something, you should ensure that the installation has been done correctly, and fix it if there's a problem that shouldn't be happening - I believe that's just good business practice. But Chantal berates me, blames me, and doesn't let me get a word in edge-wise in person. She goes on and on about how she cares for her clients and only wants to help, and while she sometimes comes across as a very caring person, she shows her true colors in that she is rude and tremendously difficult to talk to about any problems. Overall, I am not satisfied with the services I've received from her, and I'm extremely disappointed with how I've been treated by her.

Josie Parrish

Jul 22, 2017

I have been seeing Chantal for 14+ years and I cannot recommend her enough! She is so versitale in what she offers her clients and is so empowering in teaching me how to care for my hair. Here are all the services I have done by her: Relaxer Shampoo/condition Deep condition Hair Extensions complete Partial hair extensions Custom made clip-in extensions Hair color Highlights Make-up Special occasion hair updo She is so genuine and a true hair artist. Thanks to her my hair is as strong and healthy as I have ever seen. She will always be honest about what I want done and helps me reach my hair goals. She is constantly educating herself through attending hair classes and editing the selection of products she carries. Come see her for a consultation so you can see for yourself--you won't be disappointed.

Rhonda Chichester

Jun 10, 2017

Chantal did a magnificent job on my hair.. I'M SO HAPPY WITH HER WORK!! PLEASE STOP BY, MAKE A APPOINTMENT AND LET CHANTAL MAKE YOU LOOK AND FEEL BEAUTIFUL! 10 STAR'S 😇

bellevue Resident

Nov 20, 2015

Very good stylist - really loved the experience. I bought a groupon for a cut, style, color with Chantal and am so glad I did. It was really awesome, found my stylist going forward. She really knows what she is doing and educates herself on the latest and greatest - one can tell. Good advise, gives me options as to how to take care of my hair. Worth every cent. What sells her most is her really good customer service in addition to the fact that she is such an interesting well-read person. You can trust her good judgment.