I scheduled an appointment a week in advance and I told them that I need a haircut and color. I got there 10 minutes before my appointment, no one greeted me. I rang the bell, no one came. I walked in to the back rooms to see if anyone was there. There was a woman getting her hair blow dryed and no one else, so I went to the front desk and waited. I waited for 22 minutes and finally 2 women came and said they did not hear anything. They did not apologize once. I told them what I wanted and one of them said there wouldn't be enough time. I told her I understood, since balyage usually take about 4 hrs, so I said just do the style cut and she didn't even want to do that. She criticized the color I wanted, she said she wasn't sure about the style I wanted and then let me know it would be around $350. I told her I knew how much it was and to just do the cut that I asked for. She said it would take an hour for the cut and she did not have time at the moment. I WAS SCHEDULED FOR THAT TIME, HOW DO YOU NOT HAVE TIME?! I walked out and went to Bryson Speer Salon a few doors up. I was greeted instantly and was given a short consult right there an then.