Rain & Co

Claim Salon

4.6 Google Review

Direction Bookmark

109 2nd Ave S, Kent, Washington, 98032, United States

(253) 981-4182 www.rainandco.com

Read our guidelines for reviews

Write a Review

Be the first to write a review.

Reload

Google Reviews

Vianey Navarrete

Jun 13, 2018

I had a very bad experience talking to two of these ladies (Misty and Ashley). A friend of mine recommended this place and after having a few conversations with them I was very disappointed. Their website shows a different price from what they will quote you. I was trying to come in for a bayalage and the price difference from was way more than what they advertised ( yes they charge more for long hair but mine is very short, above shoulders) I would suggest updating your website, and if you're planning to add an extra charge for a "fashion color" you should add that to your website. The way they talk to customers is just a NO!

Anastasia Naryzhnaya

Apr 17, 2018

I only get my hair done by Misty and every single time I am more than pleased. She knows exactly what my vision is every single time and I’m never stressed. She is so kind every time and so awesome to talk to. I definitely recommend everyone to go to Misty!!!

Carmen Valdez

Mar 29, 2018

This review is based off of my experience from just trying to book an appointment. At first I tried calling, and that’s when I had my first experience with Misty. She wasn’t the slightest bit helpful and had a condescending and “I’m better than you” tone. I decided maybe she was having a bad day, not an excuse, but let’s give her the benefit of the doubt. She was almost worse in person. If this was a competition for RBF she would win HANDS DOWN. I stopped in to make an appointment since I clearly didn’t get anywhere on the phone. I was hoping that someone, ANYONE, was there besides her. No such luck. It took all of me not to be “that customer” and cause a scene right then and there. Who in the customer service industry treats people like that? I guess going to this salon just isn’t in the cards for me. It’s too bad that one bad egg can ruin the name of a salon that has such good ratings. Misty needs some lessons in customer service or a huge reality check. I can’t imagine the amount of clients she’s scared away with her awful personality.

Sonja Whitten

Sep 28, 2018

Great hair cut every single time.

Nichole C

Nov 21, 2017

Always love coming here: very talented staff, especially my hair stylist, Alicia Talbert. Great atmosphere, on time appointments, and centrally located in Kent. I have no intention of going anywhere else for a hair cut or color.