Called ahead to set a haircut appointment. My first choice wasn't available. Had to set one much later in the day, which was fine. Arrived ten minutes early and then had to wait half an hour to begin my haircut. After three minutes, they told me they needed to wash the hair of another customer. Fine, took about another ten minutes. They started on my hair again. And then had to take a break to blow dry another customer's hair. Except they actually had to make a lot of changes to her hair, so I'm waiting while someone else's hair is being very slowly cut in front of me. Gave up after 30 more minutes of waiting and left my hair partially cut. Almost 90 minutes of waiting and less than five of that was getting my hair cut. Don't support a business like this.