Disappointed. Poor Customer service.
I didn't receive a call or a message for appointment reminder. She say they would have called or left a voice mail. Im very sure i didn't receive either. I missed my appt and still my Groupon was redeemed. My appointment was at 9am.( i agree it was also my mistake to forgot the time may be i booked appt 2 months prior ) But i kept calling the shop for 2 days to know my appt time no one answered or returned my voice call. Still on my appt date i went in person to the shop opening time at 10am to check(shop timing in google is10am-7pm.) There were two ladies, i explained to them. She said the person who have to do my facial is not here..she has gone to doctor checkup and i will explain and make her to call you to fix next appointment. I didnt receive any call later and she happily redeemed Groupon without any service. Look like she was waiting for me not to show up and she can get to her personal work. And i lost my money.
Atleast change your proper shop timing in Google details.