My 2 daughters and I came here on my birthday, to get pampered. Destiny cut and colored my 15 yr old daughter's hair, and it turned out wonderful. Exactly as she wanted. Destiny also cut my 19 yr old daughter's hair, and she was very pleased as well. Penni cut and colored my hair & eyebrows (which I was very happy about, because not all salons color eyebrows...). The cut was good, eyebrows great, and the color was pretty close to what I wanted. The problem arose when we got out to my vehicle and I looked in the mirror. (The reason for the 3 star rating.) After paying $160 just for me, I see all of my grays still on top of my head! That was the reason I needed the color to begin with. So I cried the whole way home. On my birthday. Maybe I needed to specify I wanted the gray covered...? Now looking for another salon to get the grays covered. Again. On a side note, both ladies were very friendly and professional. FYI - There is no longer an attached art studio, as I had read in other reviews. Another reason we originally chose this salon out of many, many salons. There are, however, a handful of art pieces in the salon.