I normally order online, however have shopped in store a few times. I have had good experiences at this location when I did venture in. I was looking for a lightweight, no fuss foundation for days where I needed a little something, but didn't need a full face of make-up. The girl who helped me was great. She helped me find what I was looking for and applied it on my face. She then put a little blush on so my face didn't look so flat with just the foundation. I was very pleased with this experience. However, I do agree with other reviewers who stated lines are always long. I'd also like to add that there is really no clarification where the lines should be with the way the displays are set up in front of the registers. It is very sloppy. At one visit someone tried forming a 2nd line since there were 2 cashiers working and that seemed to be too much for the cashiers to handle. They apparently only wanted 1 very long line formed.