Tesoro salon and spa

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4.2 Google Review

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6524 S Lovers Lane Rd, Franklin, Wisconsin, 53132, United States

(414) 235-3974 www.tesorosalonspa.com

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Google Reviews

sadie bilda

Nov 22, 2017

$76 for the most bogus mani/pedi i have ever received in my life. Two of us wanted shellac but they only had one lamp so I decided I would settle for just the basic nail polish. My nail tech suggested i use the vinyl polish because it would stay on for at least 7 days with no issues, 2 days later it was chipping -for the record, I wasnt doing dishes or any hard work that would make it chip...i went to a wedding - And not to mention their polish selection is very small. The nail polish was applied unevenly, they didn't clean up the cuticles or around the nail beds or even under the nails and when me and my sister brought our concerns to their attention they refused to acknowledge them and tried to play it off as our fault. They claim to be an affordable spa with quality services compared to "discount salons", however, every "discounted salon" I have been to has done an extremely better job compared to tesoro at half the price and would gladly fix my nails for FREE if there was an issue. But not tesoro, they blame the customers for their unacceptable job. They claimed we were late (we were 10 minutes early), and because we walked in asking for shellac they were "unprepared" and then had to move things around to accommodate us which they made clear was too much of a hassle for them. By the end of the appointment my sister's nail tech was rushing because her husband was waiting outside for her so they could go to a party. Our nails clearly show the lack of care that was put in to our session. If I could give them negative stars I would. Now I'm going to the "discount salon" so they can give me a real manicure.

Stephanie Juarbe

Dec 3, 2017

Love Mel! Very knowledgeable about her job and great costumer service!

zachary nordgren

Jun 14, 2017

The staff is so friendly and professional! And I loved my haircut.

Megan Andronczyk

Jul 24, 2017

Very clean and staff is very friendly. Layout is appealing and the services are top notch!

Cassandra Plunkett

Sep 12, 2016

Mel is THE BEST! She always does exactly what I imagined- and she knows what I want! I've been going to her for 3 years probably and I followed her to this salon. Great choice! I've been going since they opened! I love the owner, Michelle, too! Such fun, warm, and welcoming ladies! Stay up to date on hair education and they ROCK!