I've been coming to this location for the last couple years and never had an issue with the service until yesterday. The red headed guy that works there was absolutely terrible. I was told there would be a 15 minute wait which was fine, but during that time I could hear this employee in the back complaining about the woman who does scheduling and how he "hasn't started a single time" since working there. About 5 minutes later he comes up and calls my name for the haircut and the only words I got out of him after asking how he was, was "I'm tired". The rest of the haircut he didnt speak a word and aggressively hacked away at my head. He kept sighing like he was pissed off, kept checking his watch, and sped through the entire thing. He scratched my scalp with the comb, dug the clippers into the back of my neck, and was so violent with the texturing scissors that he ended up taking out chunks of hair with it and had to cut my hair even shorter to blend in the error. I went in with a full head of hair and left looking like I'm balding. If you ever go there, DON'T LET THE RED HEADED GUY TOUCH YOUR HAIR.