Technician burnt my daughter's eyebrow during waxing. Owner explained it was somehow due to a "power surge" that morning which made no sense - if power surge, this beauty shop should have surge protectors and safety features so the wax doesn't ever get hot enough to burn a client. A few months back, another daughter had her wedding makeup done there, and another tech inadvertently put different shades of eyeshadow on each eye, causing her to have to return on her wedding day to have her makeup redone. Will never return to this local salon again.