Ulta Beauty

Claim Salon

4.1 Google Review

Direction Bookmark

1400 Dell Range Blvd #83, Cheyenne, Wyoming, 82009, United States

(307) 634-5282 www.ulta.com/stores/cheyenne-wy-1159

Read our guidelines for reviews

Write a Review

Be the first to write a review.

Reload

Google Reviews

Abby Lashbrook

Apr 21, 2023

I’m really not sure what happened to this store. It used to be reasonably well stocked and full of helpful staff, although the Casper location is always been cleaner and has more products. Today it looked like a bomb went off inside. Most of the shelves were empty or had very limited amounts of product. I didn’t see one section or brand of makeup that had even half of the amount of testers that should be there. The Ulta section had almost nothing; no testers and no products and everything was sticky. I saw stacks of empty boxes piled around the store and random shelves were filled with misc. items that didn’t correspond to the brands. I couldn’t find what I was looking for despite walking around for at least 20 min, and I didn’t talk to a single staff person until I checked out. I’ve never seen an Ulta in such a sad shape until today, although every time I’ve been in over the past year I’ve never been able to pick up everything I needed in one go. I really hate ordering online and would prefer to shop in the store but after today’s experience I doubt I’ll even do that. I hate posting negative reviews, but I haven’t had a positive experience in this store in over a year.

Amanda Deans

Aug 10, 2023

I feel like most of the employees here are extremely vain . If you are not walking in with a face full of caked on makeup , you are automatically judged . I walked around the store for 30 mins with not even a greeting . Probably will just order online and only do returns if I have to here…

Alyssa Alameda

Apr 11, 2023

Ashley gave me a nice shape and did same day brow booking, which was nice. She also ripped out a small chunk of my eyelid with the wax. Which was not so nice :( The store staff was also very kind & helpful over the phone, Jonathan helped me book/change appts with no problem when the website didn't work for me.

Lisa Ansell

Jun 28, 2022

Customer service was amazing! I had ordered an item on the app and went to pick up item at store but they were out of a promotional item. The manager went out of her way to make sure I received a similar promotional product from my favorite skin care brand. I really appreciated her going above and beyond today.

ARYKA CHAVEZ

Jan 18, 2023

Do NOT book with Ashley, she rescheduled my hair appointment more then 3x and it’s been about a month since I originally booked with her. You may have better luck booking with Jonathan.